Choosing a CRM or replacing an exisitng one is a activity most cannabis dispensaries will dread and with go reason. Programming your marijuana inventory, integrating core systems like your cannabis Point of Sale (POS), and migrating customer information makes for a highly involved project. Choosing the best dispensary CRM is critical to allow your marijuana business can continue to operate, scale, and thrive seamlessly.
- So how do dispensaries select a crm for their business?
- What are must-have features that separate CRMs from one another?
- Dispensary CRM’s can be costly how do I know I’m getting a good value?
Who are the top ranking, top performing CRM systems for Marijuana Dispensaries
There are several major CRMs available but after careful evaluation we believe the 4 Best Dispensary CRM options are:
Both Sprout CRM, Leaf Buyer, TokeIn and Budtender offer a litany of convenient ways to integrate core Dispensary sales and retention systems. Both offer connection options to pull in sales, quantity, and availability data/ analytics from inventory/menu systems from major places like Dutchie or I Heart Jane. You really can’t go wrong as all 3 offer ala carte solutions to major dispensary crm headaches. The API availability between the best Dispensary CRMs is high. There are large marketplaces and a lot of documentation to help dispensaries new to CRM reach expert user levels quick.
Currently TokeIn is offering a free 1-month trial of their base dispensary CRM software
Does your Dispensary really need a CRM?
The simple answer is “yes”. Everything from lifetime customer value tracking, to profitability analytics, and marketing are all best done using a dispensary CRM. Can your dispensary function without a CRM? Sure. But it will be harder to achieve scale and more challenging to keep existing customers loyal. Having a customers purchase behavior a click away can help your bud tenders make better suggestions for new cannabis products to sample.
In other words “Buy a CRM for your dispensary”. Above you’ll find 4 solid options!